Terms & Conditions

Please read these Terms of Use carefully. They set out the terms on which you submit content to us and the terms under which we agree to make available any of our websites and apps, including e-editions (“the Site”), however you access it, to you.

By using the Site, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, you must not use the Site.

The publisher of the Site is a subsidiary of Reach plc (company number 82548) (“the Publisher”) which asserts copyright in the Site. Reach Plc, and all of its subsidiaries’, registered address is One Canada Square, Canary Wharf, London, E14 5AP. Reach Plc, and all of its subsidiaries’, VAT number is 440 3567 67.

“We” or “us” in these Terms of Use means the Publisher. Reach Plc and all of its subsidiaries.

To contact us, please see the contact us page on this site.

We offer access to many features of the Site free of charge but due to the nature of the Internet, we do not promise full and error free operation of the Site at all times.

There Are Other Documents That Are Relevant to You

These Terms of Use refer to the following additional terms, which also apply to your use of the Site:

• Our Privacy Notice
• Our Cookie Notice

We May Make Changes to These Terms

We amend these Terms of Use from time to time. They were most recently updated in 2025.

Your Use of the Site

Except where you access the Site as an Authorised User under a Corporate Subscription (see Corporate Subscriptions below), the Site is for personal and non-commercial use only. You may download and print portions of the Site for your personal, non-commercial use only.

Any other use of materials on the Site, including any user generated content (including without limitation reproduction for a purpose other than that noted above and any modification, distribution or republication) without our prior written permission is strictly prohibited.

You agree not to frame the Site for any purpose, unless specifically authorised by us to do so.

You agree that you will not use the Site to submit, or knowingly or recklessly receive, any material including without limitation, comments and reviews that:

• are in any way, obscene, threatening, abusive, offensive, defamatory, invasive of another’s privacy, in breach of confidence, embarrassing to any person, likely to deceive, inaccurate, misleading, hateful, blasphemous, pornographic, or racially, ethnically or otherwise objectionable;
• are in breach of any third party’s intellectual property rights (including copyright) or other rights;
• constitute or encourage conduct that would be considered a criminal offence or otherwise contrary to any law, regulation or code of practice or give rise to civil liability or infringe the rights of any third party anywhere in the world;
• are, or could be, technically harmful;
• are, or may be deemed to be, advertising or promotional materials including “spam” email;
• makes excessive demands for bandwidth; or
• contains any virus or other malicious program or which may otherwise impair or harm our computer systems or any third party computer system.

You agree not to impersonate any person or entity or misrepresent any affiliation with any person or entity when creating an account on the Site or submitting any content to the Site.

You also agree not to attack the Site or access or attempt to access the accounts of other users or gain a greater level of access to the Site than authorised.

Except where expressly authorised by us in writing, you must not use any automated means, including bots, scrapers, crawlers, spiders, AI agents or similar technology to access, copy, collect, download or extract content or data from the Site. You must not use any content from the Site to train, test, develop or improve any artificial intelligence or machine learning system, including generative AI model, datasets or similar technologies.

Unauthorised automated access or use of our content may infringe intellectual property and database rights and may result in us taking legal action.

Our Monitoring of the Site

You acknowledge that we have no obligation to monitor any user generated content on the Site but in our sole discretion, we have the right to delete any such content and we may remove any such material at any time. Notwithstanding this, you are solely responsible for and bear the legal risk associated anywhere in the world in relation to any such content you may post.

In the event that you are in breach of these Terms of Use, we will have the right to terminate any account that you have with the Site and you may not open another account on it or otherwise continue to use the Site.

We will co-operate with law enforcement or regulatory authorities or any court order requesting or requiring it to disclose the identity or location of or any other information in relation to anyone who has submitted content to the Site in breach or allegedly in breach of these Terms of Use or the law. In appropriate circumstances, we may also disclose such information to the police, your Internet service provider and any third party to whom we may make a disclosure in good faith.

You acknowledge that submitting content to the Site does not guarantee that it will appear on the Site. You cannot edit or remove content once you have submitted it to the Site. However, if you would like to make a complaint about specific user generated content on the Site, please see the contact us page on this site.

Rights You Are Giving Us in Content You Submit

If you send us, upload or post content, you grant us a perpetual, royalty free, irrevocable, non-exclusive right and licence to use, reproduce, publish, communicate to the public, translate, create derivative works from and distribute such content into any form, medium or technology now known or hereafter developed. In addition, you waive any and all moral rights in such content.

By sending us content for publication you confirm that you either own the copyright in the content, or are legally entitled to provide it to us, and that you have the consent of all of the people in the content. If the content features a child, or children, you confirm that you are the parent or guardian of the child, or children, and have the legal right to grant consent (or the parent or guardian of the child, or children, has granted such consent).

Competitions and Prize Draws

By registering an account on the Site, you will have access to enter competitions and/or prize draws on the Site.

Competition and prize draws shall be subject to their own terms and conditions. They may also be operated by third parties and where they are, this will be made clear to you and additional terms and conditions between that third party and you will apply.

Whether we or a third party operate the competition or prize draw, you will likely be dealing with other third parties directly as a result of it and as such any contracts and/or arrangements will be formed between you and them, without us as a party and we cannot be held liable for your use of or any liability arising out of the same (save to the extent required by law).

Do Not Rely on Information on the Site

The content on the Site is provided “as-is” and for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.

We make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up to date and we do not accept any responsibility for any such content.

Links to Other Websites

The Site may include links to the content, websites and/or services owned and/or operated by third parties. These are provided for your convenience only and we are not responsible for and do not give any warranties or make any representations regarding any such content, websites and/or services.

The onus for ensuring that content presented on the Internet is legal rests with the original content provider, and we will not be under any obligations to limit access to material unless notified that it is illegal or otherwise in breach of these Terms of Use. Notwithstanding, we shall have the right to remove any items we believe may be illegal or otherwise in breach of these Terms of Use.

Sometimes we include links to other websites; if you click on one and make a purchase of a product or service, we may receive a commission.

Our Intellectual Property and Trade Marks

The intellectual property in all design, text, graphics and other material (other than user generated content) and the selection or arrangement of such material on the Site is owned by us and/or our respective licensors.

We are the owner of:

• those trade mark(s) indicated as such throughout the Site from time to time; and
• all other trade marks used in the Site which are not licensed to us by any third party.

All other trade marks, product names and company names or logos cited therein are the property of their respective owners.

Your Account

Should you create a user account (“User Account”) on the Site, the personal details that you provide must be true, accurate and complete.

You must keep your password(s) relevant to the Site confidential and not reveal them to anyone else. You are responsible for all activities that are carried out under your username and password(s). We do not have the means to check the identities of people using the Site and will not be liable where your username and/or password(s) are used by someone else. You agree to notify us immediately by email of any unauthorised use of your account of which you become aware.

You will not create additional accounts for the purpose of abusing the functionality of the Site or other users or for any other reason in breach of these Terms of Use.

You can cancel your account at any time by emailing us. Please see the contact us page on this site.

We shall use reasonable endeavours to ensure that the Site and any information it holds are kept secure. However, due to the nature of the Internet, we cannot accept any liability for those who intentionally attempt to and/or gain unauthorised access to the same by means such as, without limitation, computer hacking (save to the extent that we are unable to exclude such liability by law) and we do not warrant that the Site or any of its contents are free of viruses or malware.

If you log-in to our sites using social media, for example, Facebook, your profile picture will be associated with your account.

Premium Subscription

Premium Subscription is a subscription service provided on some of the Reach Group’s websites which allows subscribers to access exclusive subscriber-only journalism across brand-specific websites and apps. Please note, advertorial content may still be displayed on the Site when accessed via your Premium Subscription. Premium Subscription is not for business use. Organisations wishing to provide access to their staff should see Corporate Subscriptions below.

Please note that a separate subscription and payment of an additional subscription fee will be required for access to Premium Subscriptions on other Reach Group websites.

By subscribing to Premium Subscriptions, you agree to these Terms of Use.

These Terms of Use apply to digital subscriptions purchased directly via our website. The provisions of these Terms of Use relating to the price, payment, renewal, cancellation and refund of Premium Subscriptions and Privacy Plus apply only to subscriptions purchased by individual consumers and do not apply to Corporate Subscriptions. If you subscribe to a Premium Subscription via Apple App Store, Amazon’s Appstore or Google Play Store, your Subscription will be managed through those applications and native stores.

Your Premium Subscription

We recommend that you read our subscription information before purchasing a Premium Subscription. You may only place an order for a Premium Subscription if you are an individual consumer (not a business) and you must be at least 18 years old. Businesses and other organisations can provide access to their staff through a Corporate Subscription (see Corporate Subscriptions below).

For information on how Premium Subscriptions work with regard to your personal data, please see our Privacy Notice.

A Premium Subscription does not include the features of Privacy Plus (see Privacy Plus Subscription Terms below). If you want the benefits of Privacy Plus with your Premium Subscription, you will need to purchase a separate Privacy Plus subscription in addition to your Premium Subscription. Without a Privacy Plus subscription, Premium Subscription subscribers will need to consent to personalised advertising cookies and other similar technologies to view their respective subscriptions but may still see ads.

Price and Payment

Premium Subscriptions are available on an annual or monthly basis and the cost will vary depending on the option selected at purchase. We will email you confirmation of your initial order.

From time to time, we may offer promotional rates for Premium Subscriptions. If you have been offered a promotional rate, your Premium Subscription payments will be charged at the promotional rate for the promotional period. After the end of the promotional period, unless cancelled, your subscription will automatically transfer into a full paid Premium Subscription plan at the price notified to you when you signed up. We will send you a reminder before your promotional period ends.

From time to time, we may offer a free trial as part of our subscription offer. At the end of the trial period, your subscription will automatically continue on a full paid Premium Subscription plan at the price notified to you when you signed up, unless you cancel before the trial ends. We will send you a reminder before your free trial ends.

Sometimes we reject orders to subscribe for a Premium Subscription, for example because we have been unable to pre-authorise the payment, you are under 18 or there has been a mistake regarding the pricing, and when this happens, we will let you know as soon as possible and refund any sums you have paid.

You agree to pay the price at the rate notified to you at the time you take out your Premium Subscription. We may change the price of any Premium Subscription from time to time. We will provide you with at least 30 days’ notice ahead of any increase and will offer you an opportunity to cancel before the new price takes effect.

When you place an order, you must provide complete and accurate payment information. By submitting payment details you represent that you are entitled to purchase using those details. If we do not receive payment authorisation or any authorisation is subsequently cancelled, we will not accept your order and may immediately terminate or suspend your access. It is your responsibility to ensure that your payment and contact details are up-to-date.

The price of all Premium Subscriptions is inclusive of VAT. If the applicable rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change takes effect.

Auto Renewal

After any minimum term or free-trial period specified in the subscription information or order process, you acknowledge that your Premium Subscription will automatically renew monthly or annually (depending on the type of Premium Subscription you have purchased) for an additional term of the same length, at the rate notified to you at the time you took out your Premium Subscription unless and until either you or we amend, cancel or end the Premium Subscription in accordance with these Terms of Use.

We will take payment using the same card or other payment method that you previously used or supplied to us in the order process. All credit card and debit card payments need to be authorised by the relevant card issuer. In the event we are unable to take payment for any reason, we will try to contact you using the contact details you have provided to us.

You are responsible for making all arrangements necessary to access your Premium Subscription. In particular, you are responsible for ensuring that your computer and/or portable device is compatible with our Premium Subscription and for ensuring that your payment and contact details are kept up-to-date to ensure the continuity of your Subscription Plan. You can notify us of a change in your details by updating your User Account.

Your user account and Premium Subscription are personal to you and may not be shared with any third party.

How Can I Cancel My Subscription?

You can cancel your Premium Subscription at any time by accessing your User Account.

Can I Get a Refund?

Your legal right to cancel: You have a legal right to cancel your Premium Subscription within 14 days of the date we confirm your order.

Our 30-day money-back guarantee: in addition to your legal rights, if you cancel your Premium Subscription within 30 days of the date we confirm your order, we will refund the full amount you have paid for it. Refunds will be paid to the credit or debit card used in the order process.

After the first 30 days, you will not be entitled to any refund if you cancel. If you cancel a monthly Premium Subscription, you will not receive any refund for that month’s subscription, but you will continue to have access to your Premium Subscription for the remainder of the period.

If There Is Something Wrong With the Service

If you think there is something wrong with the Premium Subscriptions service, please contact our Customer Service Team on 020 8150 4545 (Monday to Friday, 9am–5pm).

We are under a legal duty to supply you with a subscription that complies with these Terms of Use. Nothing in these Terms of Use affects your legal rights. For detailed information please visit the Citizens Advice website.

If We Need to Make Changes to the Service

We can make changes to the Premium Subscription without giving you notice to reflect changes in relevant laws and regulatory requirements; and to implement minor technical adjustments and improvements.

Should we need to make changes to these Terms of Use we will give you notice of such changes.

Should We Need to Suspend or Withdraw Premium Subscription

We may suspend the supply of your Premium Subscription to deal with technical problems or make minor technical changes; update the service to reflect changes in relevant laws and regulatory requirements; or make changes to it.

If we decide to withdraw the Premium Subscription service, we will let you know at least 30 days in advance and we will refund any sums that you’ve paid in advance for any part of the service which will no longer be provided. Details of any such refund will be set out in the notice we send to you.

When We Have the Right to End Your Premium Subscription

We can cancel your Premium Subscription at any time if:

• you don’t make any payment to us when it’s due and you still don’t make payment within 14 days of our reminding you that payment is due;
• you don’t, within a reasonable time of us asking for it, provide us with information, cooperation or access that we need to provide your Premium Subscription; or
• you breach these Terms of Use.

Important Information — Additional Limits on Our Liability

Premium Subscription provides you with ad-lite access to the Site. Ad-lite indicates that you will be shown far fewer standard advertising display formats within the article pages that you read, but selected articles may contain commercial messages/affiliate links where contractually required.

Where information in the Site is provided by our third party partners, we cannot confirm the accuracy of their content, and any use of such content is at your own risk.

Our aim is to provide a good service to you, but we are unable to provide any form of guarantee as to the availability of the Site, and we accept no responsibility for any issues or temporary interruptions in using the Site, including any caused by events outside our control or for any issues relating to third party content.

To the maximum extent allowed by law, we are not responsible for any loss or damage resulting from your use of the Site. By subscribing to the Premium Subscription, you confirm that to the maximum extent allowed by law, your only remedy for any problems or issues with or relating to our Site, is to stop accessing and using the Site.

Resolving Disputes With Us

You can contact us. Our Customer Service Team (contactable by calling 020 8150 4545 Monday to Friday, 9am–5pm) will do their best to resolve any problems you have with us or our provision of your Premium Subscription.

Privacy Plus — Subscription Terms

Privacy Plus is a subscription model that is offered on some of the Reach Group’s websites, that provides an option for reviewing the applicable website and the articles on it without personalised advertising or personal advertising data tracking. This means that, in return for a monthly subscription fee you can access the same content without sharing your personal data for advertising purposes.

Please note that a separate subscription and payment of an additional subscription fee will be required for access to Privacy Plus on other Reach Group websites.

For further information on how Privacy Plus works with regard to your personal data, please see our Privacy Notice. You must be at least 18 years old to subscribe to Privacy Plus.

Depending on which Reach Group website you are using, the cost of each Privacy Plus subscription will be either £1.99 per month or £2.99 per month. We reserve the right to increase the cost of the service from time to time. If we intend to increase the cost, we will give you 30 days’ notice.

You can cancel your subscription at any time by accessing your User Account, or by any other clear message telling us that you want to cancel, and we will confirm your cancellation by email. Except as set out below, you will not be entitled to any refund of the latest subscription fee you have paid. However, you will continue to benefit from the Privacy Plus service for the remainder of that latest subscription period.

Your legal right to cancel: You have a legal right to cancel your Privacy Plus subscription within 14 days of the date we confirm your order. If you do, we will refund the subscription fee you have paid within 14 days of your cancellation.

We may amend or suspend the supply of Privacy Plus to deal with technical problems or make minor technical changes, update the service to reflect changes in relevant laws and regulatory requirements, or make changes to it. If we tell you that we are going to materially amend or suspend the Privacy Plus service for more than 30 days, or withdraw it entirely, we’ll refund any sums that you’ve paid in advance for the part of the service that you won’t receive.

We can end your subscription with us if: you don’t make any payment to us when it’s due and you still don’t make payment within 14 days of our reminding you; you don’t provide us with information, cooperation or access that we need; or you breach these Terms of Use.

We accept no liability for processing of your personal data by third parties where we have instructed them not to do so. We also accept no liability for any issues or temporary interruptions in using Privacy Plus, including where caused by events outside of our control. To the maximum extent allowed by law, we are not liable for any loss or damage resulting from your use of Privacy Plus. We make no guarantees as to the functionality of Privacy Plus, for instance as to the compatibility with your hardware or internet connection. By subscribing to Privacy Plus, you confirm that to the maximum extent allowed by law, your only remedy for any problems or issues with or relating to Privacy Plus is to stop accessing and using the applicable Reach Group website.

We can transfer our contract with you, so that a different organisation is responsible for supplying Privacy Plus to you. You can only transfer your contract with us to someone else if we agree to this. Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign off on ending or changing it.

If you have any complaints about the Privacy Plus service, please see the contact us page on this site.

Nothing in this section affects your statutory rights under Part 1 of the Consumer Rights Act 2015.

Corporate Subscriptions

A Corporate Subscription is a subscription purchased by a business or other organisation (the “Organisation”) under a separate written agreement with us (the “Corporate Agreement”). It allows individuals whom the Organisation authorises in accordance with the Corporate Agreement (“Authorised Users”) to access Premium Subscription content on the Reach Group websites and apps specified in the Corporate Agreement.

How These Terms Apply

If you are an Authorised User, these Terms of Use apply to your use of the Site. The Corporate Agreement governs the relationship between us and the Organisation, including price, payment, term, renewal and termination. If there is any conflict between these Terms of Use and the Corporate Agreement about what Authorised Users may do with content on the Site, the Corporate Agreement will prevail.

Access

To access the Site as an Authorised User you may need to register a User Account using your work email address, sign in through your Organisation’s single sign-on, or access the Site from your Organisation’s network. You must only access the Site under a Corporate Subscription if your Organisation has authorised you to do so. We may check your eligibility and may suspend or remove any access that we reasonably believe is not authorised. Your User Account is personal to you and you must not share your login details with anyone else.

What You May Do With Our Content

As an Authorised User you may access, view, download and print content on the Site for the internal business purposes of your Organisation, within any limits set out in the Corporate Agreement. Unless the Corporate Agreement expressly permits otherwise, you must not:

• copy, forward, republish or distribute content (in whole or in substantial part) to anyone outside your Organisation;
• systematically copy or circulate content within your Organisation, including through press cuttings services, newsletters, briefings or intranet postings;
• upload, input or otherwise make content available to any artificial intelligence tool, model or system, including any internal tool, assistant, knowledge base or search system; or
• use content for any purpose prohibited elsewhere in these Terms of Use.

When Your Access Ends

Your access as an Authorised User will end automatically if the Corporate Agreement ends or is suspended, if you stop being employed or engaged by your Organisation, or if your Organisation asks us to remove your access. We may also suspend or end your access if you breach these Terms of Use. Your User Account may otherwise continue, and you may choose to buy a Premium Subscription in your own name.

Payment, Cancellation and Refunds

You are not a party to the Corporate Agreement and you do not pay us for your access. The provisions of these Terms of Use relating to the price, payment, renewal, cancellation and refund of Premium Subscriptions and Privacy Plus do not apply to your access as an Authorised User. Please raise any questions about your Organisation’s Corporate Subscription with your Organisation.

Personal Subscriptions

If you also hold a Premium Subscription in your own name, it will continue separately and will not be cancelled, paused or refunded because you become an Authorised User. You can cancel it in the usual way under these Terms of Use.

Your Personal Data

Your Organisation may give us your name and work email address so that we can provide you with access. We may share information with your Organisation about your use of the Corporate Subscription. For more information, please see our Privacy Notice.

Advertising

Your access as an Authorised User provides ad-lite access to the Site and does not include the features of Privacy Plus.

Business Use

When you access the Site as an Authorised User, you do so on behalf of your Organisation and not as a consumer, and the provisions of these Terms of Use that apply only to consumers do not apply to that access. Nothing in these Terms of Use excludes or limits any liability that cannot lawfully be excluded or limited.

If you have any questions about Corporate Subscriptions, please contact us.

How We May Use Your Personal Information and Cookies

We will use your personal information as set out in our Privacy Notice.

We will use cookies as set out in our Cookie Notice.

Claims Made Against Us by Third Parties

Where a claim is brought against us by a third party in relation to your use of the Site you agree to fully reimburse us and all companies within our group for all losses, costs, actions, claims, damages, expenses (including legal costs and expenses) or liabilities, whatsoever suffered or incurred by us or the companies within our group in or as a consequence of your breach of these Terms of Use and your use of the Site.

We Are Not Liable for Things Beyond Our Control

We are not liable for things beyond our control, such as power failure and problems on the Internet.

Our Responsibility for Loss or Damage Suffered by You

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

We exclude all implied conditions, warranties, representations or other terms that may apply to the Site or any content on it, to the extent that it is lawful to do so.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, the Site; or use of or reliance on any content displayed on the Site.

We will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, our only liability will be either to repair the damage or pay you equivalent compensation.

If any provision (or part of a provision) of these Terms of Use is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.

If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.

These Terms Are Personal to You

These Terms of Use shall be personal to you and you may not assign, transfer, sublet, lease or delegate all or any of your rights and obligations, without our prior written consent.

We reserve the right to assign or transfer all or any of its rights and obligations under these Terms of Use to any companies in the same group as Reach plc or another third party. In the event of assignment or transfer, notification will either be given to you by e-mail or posted on the Site.

Which Country’s Laws Apply to Any Disputes?

Please note that these Terms of Use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that: if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland; if you are resident of Scotland, you may also bring proceedings in Scotland; and if you are a resident of the Republic of Ireland you may also bring proceedings in the Republic of Ireland.

If you are a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms of Use, including without limitation this section dealing with governing law and jurisdiction, affects your rights as a consumer to rely on such mandatory provisions of local law.